Account Deletion Request
Instructions for SLOTS Customer and Vendor account deletion and data removal requests.
Overview
SLOTS provides account deletion request options for both SLOTS Customer and SLOTS Vendor accounts. You can request the permanent closure of your account and the removal of your personal information through our verified email support channel.
Note: Deletion requests are reviewed and processed manually to verify account ownership and prevent unauthorized or accidental loss of accounts.
How to Submit a Deletion Request
To request the deletion of your account and associated personal data, please send an email to our designated support mailbox:
Required Information to Include:
- Account Type: Specify whether your account is a Customer account, a Vendor account, or both.
- Registered Phone Number: The mobile number associated with your SLOTS account (used for OTP and authentication).
- Registered Name or Email: The full name or email address registered on your profile.
- Subject Line: Use
Account Deletion Request - [Your Phone Number].
What Happens to Your Data
- • Personal profile information (name, contact details, profile photo).
- • Saved delivery addresses and location preferences.
- • Vendor service listings, pricing catalogs, and availability schedules.
- • Active account access and authentication sessions.
- • Completed financial transaction records and invoice history.
- • Vendor settlement ledger entries.
- • Fraud prevention, dispute resolution, and security audit records required under statutory tax and legal obligations.
Mobile Application Options
Where supported in the SLOTS mobile application builds, users may also initiate account deletion directly within the app under Settings > Account > Delete Account.